When it comes to initial quality, Toyota Motor Manufacturing, Kentucky (TMMK) knows how to roll. The facility’s Lexus line, which began production just last fall, has received the Platinum award – a tie with Toyota’s Kyushu 2 plant (Lexus ES, RX) in Japan – in the 2016 J.D. Power Initial Quality Study. The award represents the highest-performing assembly plant in the world for initial quality.
“This is yet another proud moment for us,” said Wil James, TMMK president. “The single most accurate and valuable tool on the Lexus line is the highly skilled, well-trained team member whose human senses help create a world-class luxury automobile. This is truly a tribute to them.”
The Kentucky plant is the first in the U.S. to build Lexus, and the line represents an investment of $360 million and 750 new jobs. To prepare for the launch, Lexus members trained for months before ever touching an actual car. The team collectively logged more than 1.5 million training hours.
This is the 11th* J.D. Power award the Kentucky plant has received since it began production in 1988.